Healthcare AI
Patient Intelligence
AI Assistants
Caro Health
Caro Health is an Amsterdam-based AI MedTech startup building a smart digital health companion that connects healthcare providers and patients.
Industry:
Digital Health
Use Case:
Healthcare AI Assistants
Employees
5-10
Location
The Netherlands
Company Overview
Caro Health is an AI-driven MedTech startup based in Amsterdam, founded in 2019 with a mission to improve patient care worldwide. By connecting healthcare providers and their patients through a smart digital health companion, Caro streamlines the patient care journey with advanced automation. Leveraging AI-powered language localization, auto-suggestions, summarizations, and more, Caro equips healthcare professionals with comprehensive end-to-end solutions. This enables them to deliver high-quality, patient-centered care while significantly reducing their administrative workload.
Since Generative AI plays an integral role in their software, the team at Caro Health needed tooling to operate large language models (LLMs). Before using Orq.ai, Caro Health experimented with several foundational models to create proof of concepts (POCs) and iterate on the parts of their software that leveraged Generative AI. However, they soon realized that bringing an entire product to market and scaling it using this approach was challenging. Previously, even minor changes to prompts or configurations required deploying the entire backend, making the process time-consuming.
Thomas Goijarts
Founder @ Caro Health
"We developed applications directly with foundational model providers like OpenAI and Anthropic, but the process was slow and iterating proved challenging."
Optimize
Prompt engineering
As an ambitious AI startup, Caro needed to find a way to separate prompt engineering from back-end development. For that reason, they were looking for a solution that allowed their non-technical teams to help their developers build AI features.
Speed
Time-to-market
Caro Health needed to move fast to stay ahead of the competition and reach its ambitious growth targets. That's why the team needed a tool that enabled them to test and iterate on the AI-powered features of their product quickly.
Safety
Product development
Since Caro’s prompts were hard-coded into their product, changing them required caution since any incorrect adjustment in the back-end could impact the stability of the entire product.
Sustainability
Scalable workflows
While Caro could create proof of concepts, it became clear that custom coding lacked features like monitoring, user feedback and costs management to get a grip on the performance of their AI and take their product to new heights.
Caro turned to Orq after innovation leaders in the AI community recommended Orq's LLMOps platform as a viable alternative to building custom LLM applications. The choice was clear — Orq was exactly what they needed. For Caro, Orq’s user-friendly solution opened up a world of possibilities for building with Generative AI, enabling their entire team to actively participate in prompt engineering workflows. By freeing up significant time, Caro can now manage many more iterations, resulting in high-quality prompts and configurations. This enables Caro to offer superior AI services while simultaneously monitoring and managing risks.
Thomas Goijarts
Founder @ Caro Health
"We wanted to expand prompt engineering beyond just our developers by bringing in team members with specialized domain expertise. This collaboration enhances our innovation and ensures our AI solutions are top-notch."
Prompt
Smooth collaboration
By hooking up their product to Orq’s prompt studio, Caro’s team can easily test different prompts and models to build out and innovate on different AI features — all in just a few clicks.
Growth
AI observability
With Orq, Caro’s team can easily track the production costs and overall performance of their product’s AI in real time. They can then use those insights to optimize costs and LLM usage over time.
Scalable
Safe product development
Since Orq enables Caro’s team to manage prompts without having to change their product’s back-end code, the team has a safe environment to test models and prompts.
Speed
Faster time to market
Since Orq keeps up to date with the latest AI technology and developments, Caro’s team no longer never has to worry about maintaining tooling. Instead, the team can focus on what’s important – building a lifechanging product with AI.
With orq.ai, Caro Health accelerated AI development and reduced delivery bottlenecks, enabling faster experimentation and scalable production workflows. The team achieved 7× faster time-to-market while building generative AI solutions that improve clinical efficiency and patient care.
For Caro Health, Orq has the tools they need to infuse Generative AI into their SaaS platform and grow their product in a safe and scalable way.
A firm believer in the transformative power of Generative AI, Caro’s team has their eyes set on expanding their customer base to continue revolutionizing patient care through AI.
Orq is honored to play a role in helping Caro Health deliver AI-powered solutions that make a difference in the world. The team looks forward to the growth of their product and its global impact.
Thomas Goijarts
Founder @ Caro Health
"Orq's platform has turned Generative AI into a new way of product development. It's no longer a world for engineers alone — everyone can play a role in the transformative power of AI — whether you know how to code or not."
