The question to ask
Look at your business processes and find the moments where somebody is sitting at a computer, processing information and producing an output.
If a person reads something, thinks about it, and types something — an agent can probably do it.
How to spot a good use case
Repetitive structure
The task follows a similar pattern each time. Inputs vary, but steps and output type are consistent.
"Every new claim, someone reads it, checks the policy, writes a summary."
Information in, information out
Someone receives information, processes it mentally, and creates a written output.
"After every site visit, the engineer writes up a report from their notes."
Time-consuming, not creative
Takes time because of volume or thoroughness, not because it requires novel thinking.
"Reviewing 50 applications takes two days, but 80% follow the same pattern."
Creates a bottleneck
Other people or processes are waiting. It holds up speed or growth because it depends on human availability.
"We can't onboard faster because legal review takes 5 days per contract."
Common examples
Report writing
Structured notes into a formal report.
~1 hr / report
Sales assistant
Build buyer confidence and guide purchases.
Drives revenue
Email triage
Classify, summarise, route to the right team.
~5 min each, 100+ / day
Invoice processing
Extract data, match to POs, flag discrepancies.
~1 hr / report
Meeting actions
Extract action items, decisions, and owners.
~30 min / meeting
RFP responses
Assemble answers from past responses and docs.
~30 min / meeting
Common examples
Quantify the opportunity
Use the Business Case Builder to calculate the ROI and build a case for stakeholders.
Browse more use cases
Explore a wider set of LLM use cases across industries to spark ideas.